MPC's Frequently Asked Questions Answered
We’ve compiled a list of questions that covers the answers to our most frequently asked questions.
Hopefully, these will touch on what you need to know. If not, send us a message on our live chat and we will get back to you with an answer as soon as possible.
What Are Your Trading Hours?
Our official trading hours are 08:00 - 16:30 from Monday to Thursday, and 08:00 - 14:45 on Fridays. These are the specific times that we will be in the office and available to chat to you about the needs of your business. Remember that it’s possible to shop online 24/7. Orders can be placed around the clock and will be processed as soon as our team is back at their desks. This means you never have to worry about only being able to buy specific products at specific times.
Where Can I Get Your Product Catalogue?
Our 2022 edition of the product catalogue can be found on our website right here. It includes a price list too. Keep in mind that full pallets are redirected to the factory, and are subsequently priced without taking VAT into account. part pallets include VAT and can be bought at any time from our online shop. The online shop accepts credit and cheque card payments, instant EFT and Zapper transactions.
We currently offer free delivery on all online orders!
How Long Does It Take To Receive An Online Order?
Online orders will usually ship within an estimate of no more than 4 working days. If you would like to make changes to your order or shipping address, send an email to online@mpcsa.co.za and we will try our best to assist you. Changes in shipping, results in us having to contact our courier company. If your order doesn’t arrive within the allotted time, please contact us for further assistance. Have a look at our refund policy, privacy policy and terms of service for additional information that might be of use.
Are There Any Vacancies Available?
We enjoy hearing from candidates who believe they can add value to our operations. If you’d like to enquire about the positions we have available at the moment, please call our offices (Brits: 012 250 9100 and Atlantis: 021 573 9400) and enquire with HR.
